Drop us a message using the form below or mail to support@superformlabs.eu. We read every request and get back to you as soon as possible, prioritising Premium customers.
Response times are not guaranteed unless an SLA is in place (available for Premium Custom users). Community users can also open issues on GitHub.
For general questions, partnerships, or feedback: Please use the form on the contact page or email us at hello@superformlabs.eu.
Use the support form above or mail to support@superformlabs.eu for product questions and issues. For general inquiries or partnerships, email hello@superformlabs.eu.
All GA4Dataform users can contact support. Everyone can submit questions, report issues, and ask for guidance.
Premium users receive priority handling
Core and Community users receive best-effort support
Premium Custom users may have SLA-backed support if explicitly agreed in their contract
Premium: typically within 1 business day
Core / Community: best-effort, depending on volume and complexity
Response times are not guaranteed unless covered by a Premium Custom SLA.
Any user can report bugs. Premium users can email our support team, while Core and Community users can open an issue on GitHub. We aim to acknowledge bug reports within 3 business days.
Yes.
Premium plans include an onboarding call
Premium Custom plans can include additional training, workshops, or implementation support
Premium subscriptions are handled by Lemon Squeezy
Premium Custom plans are invoiced via Lemon Squeezy or directly by Superform Labs OÜ
If something looks unclear, check your invoice first, then contact us.
Yes. GA4Dataform documentation is available. It covers installation, configuration, models, and common use cases. If you can’t find what you’re looking for, feel free to reach out using the support form.
Submit your request using the form above and include as much context as possible. If you’re a Premium user, you’ll be prioritized automatically.
